Parents MUST contact the surgery for the each Independent doctor’s appointment policy in regards to Skin checks for children under the age of 16.

If you have any flu like symptoms please contact us by phone if you have an appointment or visiting our clinic for further instructions.

Please do not arrive any earlier than 5 minutes prior to your appointment time unless you are a new patient. New patients MUST arrive 15minutes prior to complete the new patient registration form.

Please be patient when you are attempting to contact the practice as reception staff are dealing with an unprecedented number of enquiries.

Please show respect and understanding when dealing with the reception staff as the Practice cannot tolerate rudeness or aggression towards them as they are only performing their role as required by the Doctors and the Practice guidelines.

Due to the clinic's extremely busy schedules and waiting period for an appointment, it is your doctor's policy that if you do not attend your appointment or cancel your appointment with 24 hrs notice a fee of $60.00 will be incurred and another appointment will not be made until this account is paid.

We thank you for your understanding and co-operation.

Fees and Payments

Independent Doctors Indicative Fees

All consultations (see exclusions below) are time-based and attract a fee from your treating GP. Fees are payable at the time of consultation by cash, credit card or EFTPOS. Accounts are unfortunately not able to be given. Your doctors charge fees that reflect the time taken and the degree of complexity in each consultation.

Your Independent doctors' consultation fees range from $60.00 to $165.00.

If you have registered your bank account details with Medicare, Medeco can initiate the Medicare rebate into your nominated bank account on behalf of your doctor. To initiate the Medicare rebate patients must bring with them a DEBIT card as Medicare rebates may not be able to be processed using your mobile phone.

For all payments using Eftpos or Visa/Mastercard, a surcharge will apply. If paying via telephone (manual transaction), a surcharge will also apply.

If paying by Visa/Mastercard, you will need to obtain your rebate by either using the Medicare App or attending Medicare.

Accepted methods of payment are cash, EFTPOS, MasterCard or VISA.

Doctors do not accept personal cheques.

Please check with reception or speak with your doctor if you are unsure about any fees.

Your doctor may consider to bulk-bill:

Patients seeking bulk-billing or concession entitlements will need to present a valid Medicare card and valid concession cards at their appointment.

New Patients

All new patients are to provide a Medicare card and a secondary form of identification upon completion of your new patient form.

Should your doctor refer you to a Specialist or for investigations, a fee may apply.

Doctor Indicative Fees

The practice fees for private appointments may vary for each doctor. Please confirm with the receptionist what the individual doctor’s private fees will be at the time an appointment is made.

Fees are subject to change without prior notice.

Follow-up appointments will be billed at your doctors discretion.

Your treating doctor requires all accounts are to be settled before another appointment will be made.

* Please note that whilst your treating doctor accepts cash as payment, exact payment is required as your doctor does not keep any cash on the premises to be able to provide change. Please note that a Medicare rebate will not be processed at time of payment when paying in cash.

How will I know the cost of my appointment before I come in?

Our reception staff will always try to give you the most accurate advice possible about the costs of your appointment ahead of time. However, please keep in mind that the reception staff will only be able to offer you advice based on the information you provide and that your type of consultation may vary in your appointment.

Key indicators that will change the cost of your appointment with your treating GP include; the length (time) of your appointment and whether there is a clinical procedure involved in your appointment.

Services that are NOT bulk billed by your doctor but "not limited to" are:

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