IMPORTANT:

Medeco Skin Cancer Clinic is a Mixed billing clinic.

Parents MUST contact the surgery for Medeco's appointment policy in regards to Skin checks for children under the age of 16.

If you have any flu like symptoms please contact us by phone if you have an appointment or visiting our clinic for further instructions.

Mask wearing is recommended in our Medical Centre. If you are experiencing any acute respiratory symptoms please ensure you are wearing a mask.

For social distancing purposes and for the safety of our vulnerable patients, doctors and staff it is the policy of the practice that appointments are to be attended by the patient only unless a carer is required or you have young children. Please do not arrive any earlier than 5 minutes prior to your appointment time.

Please be patient when you are attempting to contact the practice as reception staff are dealing with an unprecedented number of enquiries.

Please show respect and understanding when dealing with the reception staff as the Practice cannot tolerate rudeness or aggression towards them as they are only performing their role as required by the Doctors and the Practice guidelines.

Due to the clinic's extremely busy schedules and waiting period for an appointment, it is the policy of the practice that if you do not attend your appointment or cancel your appointment with 24hrs notice a fee of $55.00 with be incurred and another appointment will not be made until this account is paid.

We thank you for your understanding and co-operation.

Practice Fees and Payments

Medeco Medical Centre is a mixed-billing practice.

Medeco is a Mixed billing clinic, meaning all consultations (see exclusions below) are time-based and attract a fee. Fees are payable at the time of consultation by cash, credit card or EFTPOS. Accounts are unfortunately not able to be given. The doctors charge fees that reflect the time taken and degree of complexity in each consultation.

All procedural fees, will be advised at time of consultation by your treating GP or reception.

If you have registered your bank account details with Medicare, we can initiate the Medicare rebate into your nominated bank account. To initiate the MEdicare rebate patients must bring with them a DEBIT card as Medicare rebates cannot be processed using mobile.

For all payments using Visa/Mastercard a surcharge of 1.0% will apply, EFTPOS payments a surcharge 0.5% will apply and if paying via telephone (manual transaction) a surcharge of 1.15% will apply.

If paying by Visa/Mastercard you will need to attend Medicare for your Medicare rebate.

Accepted methods of payment are cash, EFTPOS, MasterCard or VISA.

This medical practice does not accept personal cheques.

Please check with reception or speak with your doctor if you are unsure about any fees.

Patients who will continue to be bulk-billed are:

Patients seeking bulk-billing or concession entitlements will need to present their Medicare card and valid concession cards at their appointment.

New Patients

All new patients are to provide a Medicare card and a secondary form of identification will be requested upon completion of your new patient form.

Should your doctor refer you to a Specialist or for investigations, a fee may apply.

Doctor Indicative Fees

The practice fees for private appointments may vary for each doctor. The fee schedule below are only an indicative fee. Please confirm with the receptionist what the individual doctor’s private fee will be at the time an appointment is made.

Indicative Private Fee Schedule:

Private MBS Consultations fee charges are as follows:
MBS Item no MBS Short Description Private Fee Rebate
3 Short Consultation $60.00 $18.85
23 Standard Consultation $85.00 $41.20
36 Long Consultation $125.00 $79.70
44 Prolonged Consultation $165.00 $117.40

Fees are subject to change without prior notice.

Follow-up appointments will continue to be billed at the discretion of the GP.

All accounts are to be settled before another appointment will be made.

*Please note that whilst we do accept cash as payment, exact payment is required as we do not keep any cash on the premises to be able to provide change.

How will I know the cost of my appointment before I come in?

Our reception staff will always try to give you the most accurate advice possible about the costs of your appointment ahead of time. However, please keep in mind that the reception staff will only be able to offer you advice based on the information you provide and that your type of consultation may vary in your appointment.

Key indicators that will change the cost of your appointment include the length (time) of your appointment, how many issues you discuss with the doctor, and whether there is a procedure involved in your appointment.

Services that are NOT bulk billed

Fees for Missed appointments

To ensure we provide the best possible service, the surgery has a "failure to attend" policy.

It is the policy of the practice that if you do not attend your appointment or cancel your appointment with 24hrs notice a fee of $55.00 with be incurred and another appointment will not be made until this account is paid.

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