IMPORTANT:

Medeco Skin Cancer Clinic is a Mixed billing clinic.

Parents MUST contact the surgery for Medeco's appointment policy in regards to Skin checks for children under the age of 16.

If you have any flu like symptoms please contact us by phone if you have an appointment or visiting our clinic for further instructions.

Mask wearing is recommended in our Medical Centre. If you are experiencing any acute respiratory symptoms please ensure you are wearing a mask.

For social distancing purposes and for the safety of our vulnerable patients, doctors and staff it is the policy of the practice that appointments are to be attended by the patient only unless a carer is required or you have young children. Please do not arrive any earlier than 5 minutes prior to your appointment time.

Please be patient when you are attempting to contact the practice as reception staff are dealing with an unprecedented number of enquiries.

Please show respect and understanding when dealing with the reception staff as the Practice cannot tolerate rudeness or aggression towards them as they are only performing their role as required by the Doctors and the Practice guidelines.

Due to the clinic's extremely busy schedules and waiting period for an appointment, it is the policy of the practice that if you do not attend your appointment or cancel your appointment with 24hrs notice a fee of $55.00 with be incurred and another appointment will not be made until this account is paid.

We thank you for your understanding and co-operation.

Appointments

Patients may make an online booking via our website or will be able to make telephone bookings between 9am to 5.00pm Monday to Friday or personally attend the Practice in the first instance.

This centre operates on an appointment basis only.

Waiting Times:

Sometimes GPs are delayed by patients with urgent or complex issues. We apologise if you're asked to wait and thank you for your patience.

Unexpected Delays

We hope that you understand that delays sometimes occur due to unforeseen circumstances beyond our control. At all times we will endeavour to make your wait as short as possible.