Penrith

IMPORTANT:

Parents MUST contact the surgery for each Independent doctor’s appointment policy in regards to Skin checks for children under the age of 16.

If you have any flu-like symptoms, please contact us by phone if you have an appointment or visiting our clinic for further instructions.

Please do not arrive any earlier than 5 minutes prior to your appointment time unless you are a new patient. New patients MUST arrive 20 minutes prior to complete the new patient registration form.

Please be patient when you are attempting to contact the practice as reception staff are dealing with an unprecedented number of enquiries.

Please show respect and understanding when dealing with the reception staff as the Practice cannot tolerate rudeness or aggression towards them as they are only performing their role as required by the Doctors and the Practice guidelines.

Due to the clinic's extremely busy schedules and waiting period for an appointment, if you do not attend your appointment or cancel your appointment with 24 hrs notice a fee of $70.00 will be incurred and another appointment will not be made until this account is paid.

We thank you for your understanding and co-operation.

New Patients

NEW patients must arrive 20 minutes prior to their appointment time to complete a new patient registration form.

All new patients are to provide a Medicare card and a secondary form of identification upon completion of your new patient form.

Should your doctor refer you to a Specialist or for investigations, a fee may apply.