Medeco Skin Cancer Clinic is a Mixed billing clinic.
Parents MUST contact the surgery for Medeco's appointment policy in regards to Skin checks for children under the age of 16.
If you have any flu like symptoms please contact us by phone if you have an appointment or visiting our clinic for further instructions.
Mask wearing is recommended in our Medical Centre. If you are experiencing any acute respiratory symptoms please ensure you are wearing a mask.
For social distancing purposes and for the safety of our vulnerable patients, doctors and staff it is the policy of the practice that appointments are to be attended by the patient only unless a carer is required or you have young children. Please do not arrive any earlier than 5 minutes prior to your appointment time.
Please be patient when you are attempting to contact the practice as reception staff are dealing with an unprecedented number of enquiries.
Please show respect and understanding when dealing with the reception staff as the Practice cannot tolerate rudeness or aggression towards them as they are only performing their role as required by the Doctors and the Practice guidelines.
Due to the clinic's extremely busy schedules and waiting period for an appointment, it is the policy of the practice that if you do not attend your appointment or cancel your appointment with 24hrs notice a fee of $55.00 with be incurred and another appointment will not be made until this account is paid.
We thank you for your understanding and co-operation.
The Practice DOES NOT provide you the results of your histology, pathology or radiology tests over the telephone due to medico-legal reasons and to ensure patient confidentiality and privacy.
The procedure is that, to obtain the outcome of your results you are required to RETURN TO THE PRACTICE to see the Doctor who initiated the request, as it is believed that better management of your health will be achieved.
The Practice will contact you by SMS, letter or by telephone if you’re Doctor wishes to follow up the results of your test. If you do not consent to SMS recalls please advise our reception staff.